Straight answers to the questions owners ask before they start

We run marketing for US small and medium businesses. Our team handles your website, ads, search, reviews, email, calls and reporting. Our software checks your accounts every night, and we fix what is costing you money after you approve.

Home service companies, dental and medical practices, hotels, car dealerships and parts retailers, online stores and law firms. If your business is not on that list, our goal packages work for any small or medium business.

Request the free marketing audit. You fill in a short form, and we review your website, Google Business Profile, reviews, ads, search and AI-answer visibility and competitors. You then get a written audit and a review call with an account lead.

A written audit with the top fixes in priority order, covering your website, profile, reviews, ads, search and AI-answer visibility, and competitors. An account lead walks you through it on a call. A written quote comes with it if you want one.

No. The audit is yours to keep and use however you like, whether or not you work with us. We do not use countdown offers or pressure.

Access to your accounts, such as Google Ads, Google Business Profile, your website and your job, booking or store system. We send simple instructions. Then we hold a kickoff call to learn your services, areas and goals.

Usually not. Our software connects to the systems you already use, including ServiceTitan, Jobber, Shopify, Dentrix, Clio, Cloudbeds, CallRail, HubSpot and QuickBooks. We work around your setup.

No. We work with small and medium businesses in the United States, and every client gets a named US-based account lead.

It depends on your business. Your locations, services, ad platforms, website size, content volume, call answering hours and local competition all affect the work. You get an accurate written quote with your free audit. Our How pricing works page explains each cost driver.

Because one price would be wrong for most businesses. A single-location plumber and a three-location dental group need very different work. A quote after the audit is accurate and written down.

Service is month to month. There is no long contract and no setup fee. You can cancel at any time, and service ends at the close of your current billing month.

Email your account lead or hello@nebulaglobalco.com. There is no cancellation fee. We hand over any access we hold and remove ours when you ask.

You pay your ad budget directly to Google, Meta and the other platforms from your own accounts. We never hold or resell it. Our fee is billed separately, and your dashboard shows both.

You do. Your website, domain, ad accounts, analytics, Google Business Profile and content are in your name, and you keep them if you leave.

Only for new work you approve in writing, such as adding a location. Setup, your dashboard, monthly reviews, handover and fixing our own mistakes are never charged extra. Software held in your own name is billed to you by its provider.

A named US account lead who knows your business, runs your plan and leads your monthly review. Specialists in ads, search, web, email and design do the hands-on work alongside them.

It reads your connected accounts every night and runs 139 checks across 17 areas of marketing. It prices each problem in dollars from your own jobs, bookings or orders, and proposes one change per problem for our team to review.

No. Nothing changes in your accounts without approval. You can pre-approve routine tasks, such as instant replies to new leads or blocking irrelevant searches, and switch them off at any time. We record each change with its predicted result and, later, its measured result.

Expect a kickoff call, quick approvals when we propose changes and a short monthly review. You never need to log in to anything to get results.

Once we have access, connecting your accounts usually takes a few days. On the first night, our software loads up to 450 days of history, so we start from a clear picture of what has been happening.

Yes. We can take one area, such as ads or reviews, and leave the rest with your team. Your account lead agrees who does what, so nothing is done twice.

We work through access you grant to your own accounts, and you can remove it at any time. We do not sell your data. For healthcare clients, we work HIPAA-aware and sign a Business Associate Agreement before handling patient data.

Fixes to tracking, wasted spend and listings can help within the first weeks. Ads usually show a clearer picture after two to three months. Search and content build over several months. Your plan sets out what to expect and when.

We do not promise rankings, leads or revenue, because no one controls what Google, Meta or buyers do. We promise the work, your approval on every change, honest advice and clear reporting each month.

A plain-English review with your account lead. It covers what happened, what it was worth in your own unit, such as booked jobs, new patients or orders, and what comes next.

Calls, leads, bookings, orders, spend and the cost of each customer, plus every problem found and every change made. You can check it at any time.

In your own unit: booked jobs, new patients, direct bookings, cars sold, signed cases or orders, and what each one cost. We track clicks and impressions too, but they are not the goal.

Each platform counts results its own way, and several can claim the same sale. We check platform claims against your own jobs, bookings or orders and show both, so you know which numbers to trust.

We tell you. Each change has a predicted and a measured result, so we can see what worked and what did not. If a channel is not paying off, we recommend changing it or cutting it.